Legal
Terms of Use
Last updated: September 1, 2026
These Terms of Use govern your access to and use of vanset.co. By using this website, you agree to these terms. If you do not agree, please do not use the website.
Website purpose
This website provides general information about Vanset and allows visitors to request information, a recommendation, a demonstration, or a trial. Website content does not constitute a binding offer, guarantee, or professional advice.
Acceptable use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit unlawful or harmful content, impersonate another person or business, or use automated methods to abuse forms or systems.
Trial and service arrangements
Any trial, paid service, implementation work, pricing, usage limit, performance commitment, service level, or renewal arrangement will be governed by the written terms provided to the customer. Website descriptions do not replace that agreement.
Messaging terms
When you opt in to receive text messages from Vanset, you may receive service-related messages regarding your inquiry, requested demonstration, account, appointments, and support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and reply HELP for assistance. Consent is not a condition of purchase.
Service performance
Communication and scheduling services depend on customer-provided information, third-party networks, integrations, availability, and configuration. Vanset does not guarantee that every communication will be completed, that every inquiry will become an appointment, or that the service will produce a specific financial result.
Customer data and content
“Customer Data” means business, customer, communication, appointment, configuration, and related information a customer or its users provide or make available through the service. “Customer Content” means the customer-specific materials, instructions, and content the customer provides. As between the customer and Vanset, the customer retains its rights to Customer Data and Customer Content.
The customer grants Vanset a limited right to process Customer Data and Customer Content as needed to configure, provide, support, secure, and improve the reliability of the agreed service, comply with lawful instructions, and meet legal obligations. This right does not authorize Vanset to sell identifiable customer conversations or freely repurpose them for unrelated use.
Vanset platform and intellectual property
Vanset retains rights to the Vanset platform and its pre-existing or generalized technology, including software, architecture, infrastructure, system designs, reusable automation components, generalized workflows, orchestration methods, prompts and instructions, methodologies, and improvements that do not transfer ownership of Customer Data or Customer Content. Customer-specific ownership arrangements apply only when expressly agreed in writing.
The website, Vanset brand, design, copy, graphics, and other materials are owned by Vanset or used with permission. You may not copy, reproduce, distribute, modify, or exploit them except as permitted in writing.
Third-party services
The website and services may rely on third-party communications, AI, hosting, storage, network, integration, and other infrastructure. Those systems are not under Vanset’s complete control and may affect availability, performance, processing, or retention. Vanset is not responsible for third-party content, policies, or actions beyond its obligations under applicable law and written customer agreements.
Customer responsibilities
Customers are responsible for the accuracy and lawfulness of their instructions, business information, availability, qualification and scheduling rules, and Customer Content. Customers must obtain and maintain notices, permissions, and consent required for calls, recordings, transcripts, text messages, and other communications, and must not direct Vanset to make unlawful, deceptive, or unauthorized communications.
Data requests and service termination
Customers may contact Vanset about access, export, correction, or deletion requests. No automated self-service capability or fixed completion period is promised unless included in a written customer agreement. Requests and post-termination handling may be subject to applicable law and legitimate billing, fraud prevention, security, backup, technical, dispute-resolution, and provider-retention requirements. Ending service does not transfer ownership of the Vanset platform or necessarily cause every copy of information to be deleted immediately.
Suspension
Vanset may suspend or limit access when reasonably necessary to address nonpayment, unlawful or abusive use, a security risk, a third-party service restriction, or a material breach of the applicable agreement. Customer-specific notice or cure rights are governed by the written service arrangement.
No warranties
The website is provided on an “as is” and “as available” basis. To the extent permitted by law, Vanset disclaims warranties regarding accuracy, uninterrupted availability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the fullest extent permitted by law, Vanset will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use the website.
Changes
We may update these terms or modify the website at any time. Continued use after an update means you accept the revised terms.
Contact
Questions about these terms or messaging support may be sent to hello@vanset.co.
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