Customer calls and scheduling, handled
Let Vanset handle the calls, leads, and appointments.
We learn how your business works and handle the setup. Then Vanset answers calls and messages, qualifies leads, books appointments, and brings your team in when needed.
Plans start at$250/month
Message Plan from $250/month
Call Plan from $400/month
Complete Plan from $700/month
See Plan Details
No commitment. Review the results before deciding whether to continue.
Demo dashboard · sample data shown
Wednesday, July 29Good morning, Carlos.
Call handling active
Customer activityLast 7 days
Sample dataThuFriSatSunMonTueWed
↗
Your busiest window is 8–10 AM.More calls arrive before your team reaches the office.
The problem
You’re not ignoring customers.
You’re doing the work they called you for.
A call comes in while you’re on a ladder, under a vehicle, with a patient, or helping the person in front of you. You plan to call back—but the day keeps moving.
The phone rings at the wrong moment.
Stopping means interrupting the work. Letting it ring means wondering what you missed.
Small follow-ups become another task list.
Confirmations, rescheduling, and routine questions compete with the work only you can do.
You lose visibility as the day gets busier.
Messages live in different places, details get passed around, and opportunities become harder to track.
Why Vanset exists
The sale can’t happen if the conversation never starts.
I spent years in sales and saw how quickly good leads could go cold when a business couldn’t answer in time. Working around owners in roofing, remodeling, and windows made the reason clear: they weren’t ignoring customers. They were busy doing the work.
How it works
We set it up. Vanset takes work off your plate.
Tell us how your business handles customers. We take care of the setup and help make changes as your needs change.
We learn how your business works
You tell us the basics: what you offer, when you’re open, what matters when qualifying a customer, and when your team should step in. We handle the setup.
Vanset handles your customers
Calls and messages are answered, questions are handled, and customer details are collected while you stay focused on your day.
Leads move forward
Vanset can qualify leads, check availability, book appointments, or bring someone from your team in when needed.
You can see what happened
Review conversations, customer details, appointments, lead status, and follow-up needs from your dashboard.
From call to appointment
Calls answered. Leads moved forward. Less back-and-forth for you.
Incoming call
S
New customerSarah is answering
CustomerI’m looking to get an estimate for my roof.
SarahAbsolutely. I can help with that.
Call progress
- ✓Incoming lead
- ✓Qualified
- Availability checked
Appointment bookedTuesday · 10:30 AMRoofing estimate
Confirmation sent
You’re confirmed for Tuesday at 10:30 AM. Reply here if anything changes.
41 Calls36 Answered9 Booked
We handle the setup.
You tell us how your business works and when your team should step in. We take care of the setup so Vanset can handle the day-to-day customer conversations.
Illustrative product flow. The details and next steps shown will depend on the business.
One clear view
See every lead, conversation, and appointment in one place.
Check what customers needed, their qualification status, what got booked, and what still needs attention. No digging through calls and messages to piece the day together.
OverviewWeekly activityCustomer demand by hour
Last 30 days6 AM8 AM10 AM12 PM2 PM4 PM6 PM8 PM
186total
- Appointment booked 47
- Qualified lead 38
- Question answered 72
- Needs attention 29
Business insight
More calls arrive before 8 AM on Tuesdays.
Start your 30 daysThe dashboard helps you spot when customers call and which conversations need attention.
Example dashboard using sample data. A live dashboard reflects the business’s own conversations, appointments, and customer activity.
Industries
Your customers still call while you’re working.
Whether you’re on a roof, under a sink, with a patient, meeting a client, or running a crew, Vanset keeps customer conversations moving when you can’t stop to answer.
Roofing
Answers estimate calls while the crew is working, gathers the first project details, and books inspection times.
HVAC
Collects the service issue and customer information, checks approved availability, and schedules the visit.
Landscaping
Qualifies project inquiries, gathers basic job details, and schedules estimates without interrupting field work.
Medical & Dental
Collects routine appointment requests and follows the practice’s approved process for the next step.
Professional Services
Captures new inquiries, gathers approved intake details, and routes or schedules the appropriate next step.
Contractors
Collects project details while crews are on site and turns qualified inquiries into scheduled estimates.
Plans and pricing
Choose what Vanset handles.
Starting prices are shown clearly. The comparison below shows what changes from one plan to the next.
Message Plan
Starting at $250/month
For businesses that mainly need customer messages and follow-up handled.
- New inquiries
- Follow-up messages
- Confirmations and reminders
Call Plan
Starting at $400/month
For businesses that need incoming calls answered and next steps booked.
- Incoming calls
- Lead qualification
- Appointment booking
Most complete
Complete Plan
Starting at $700/month
For businesses that want calls, messages, appointments, and the dashboard together.
- Calls and messages
- Connected customer history
- Reporting dashboard
| What’s included | Message $250/month | Call $400/month | Complete $700/month |
|---|---|---|---|
| Customer messages | ✓ | — | ✓ |
| Incoming call answering | — | ✓ | ✓ |
| Lead qualification | By message | By call | Calls + messages |
| Appointment booking | ✓ | ✓ | ✓ |
| SMS confirmations | ✓ | — | ✓ |
| Hours and team handoffs | ✓ | ✓ | ✓ |
| Customer activity history | Messages | Calls | Connected |
| Dashboard | — | — | ✓ |
| Set up for your business | Messages | Calls | Calls + messages |
| Setup and support | ✓ | ✓ | ✓ |
Starting prices are shown above. Higher call or message volume, multiple locations, extra phone numbers or calendars, integrations, and special setup needs may change the monthly price. You will see and approve the exact price before paid service begins.
Your first 30 days
Try Vanset in your business for 30 days.
We set Vanset up for your business, use it with real customer interactions, and review what happens with you.
No commitment.We get Vanset ready for your services, hours, calls, messages, and appointment needs.
Review the experience and results. There is no commitment to continue.
Your second month is included. Regular monthly billing begins after that month.
You are not committed to continue after the first 30 days.
Start Your 30 DaysBusiness Fit Calculator
See where Vanset could help most.
Answer a few quick questions about your customer communication. We’ll show whether Vanset is likely to help and which starting coverage may fit your business.
No contact information required. Your answers stay in your browser.
Your business fit
Recommended starting coverage
Why this recommendation
This recommendation is an estimate based on your answers. Final coverage and pricing depend on call or message volume, locations, calendars, integrations, and support needs.
Frequently asked questions
What business owners usually want to know.
We handle the setup. You tell us how your business works, and we get Vanset ready to handle customers the way you want.
Am I committed after the first 30 days?
No. At the end of 30 days, you review the experience and results and decide whether continuing makes sense.
When does regular billing begin?
If you continue after the first 30 days, your following month is included. Regular monthly billing begins after that included month.
What happens during setup?
You tell us about your services, hours, common questions, appointment needs, and when your team should step in. We handle the setup and work through any changes with you.
Do I control what Vanset says to customers?
Yes. We learn what Vanset should answer, what information it should collect, when it can schedule, and when your team should step in. We then handle the setup for you.
Can Vanset use my existing business number?
That depends on your current phone setup. We review how calls work today and recommend an approach that avoids unnecessary disruption.
What happens if Vanset doesn’t know the answer?
It doesn’t need to guess. If an answer has not been approved, Vanset can take a message, flag the conversation, or bring it back to your team.
What happens when a customer needs a real person?
We agree on what should happen during setup. Vanset can take a message, collect contact details, and flag the conversation for the right person to follow up.
Will Vanset book an appointment whenever someone asks?
No. It only offers times that match the availability, business hours, and scheduling rules you approved.
Can Vanset follow my qualification process?
Yes. During setup, we learn what your team needs to know, such as the service, location, project type, urgency, or another detail that helps decide the next step.
What information does Vanset keep from conversations?
It can keep the relevant customer and call details, appointment information, conversation outcome, and anything your team needs to review or follow up on.
Who owns my customer data?
Your business keeps its rights to the customer and business information it provides. Vanset uses that information to deliver the agreed service. See Data & Security for the distinction between customer data and the Vanset platform.
Does Vanset use customer conversations to train AI?
Vanset does not publish a blanket training guarantee because provider settings must be verified for each production setup. When AI processing is used, the information needed for that interaction may be sent to the configured provider. See AI and customer data.
Does Vanset use third-party service providers?
Yes. Specialized providers may support website delivery, communications, AI processing, application functions, or storage. The provider and information involved depend on the configured service. See the current service-provider overview.
Are calls recorded or transcribed?
Recording and transcription can depend on how the service is set up. Vanset will document the applicable behavior for the service configured for your business rather than promise a single setting for every customer. See Recordings & transcripts.
Can I request my data or ask for deletion?
You can contact Vanset about access, correction, export, or deletion. Requests may be subject to legal, billing, security, and technical retention requirements. See Your controls.
What happens if something goes wrong?
Vanset is not supposed to make up an answer or force the wrong next step. It can stop, take a message, or flag the situation for your team.
What if I decide not to continue?
You are not required to continue. We review the first 30 days with you, and you can stop before regular monthly billing begins.
Start with Vanset
Ready to put Vanset to work?
No commitment. See how Vanset works inside your business before deciding whether to continue.
Have a question?Contact Vanset